Frequently Asked Questions
Everything you need to know about Spigen products and services.
How can I verify that my Spigen product is authentic?
Every Spigen product comes with an authenticity code. You can verify your product by entering this code on our official website to ensure you have received a genuine item.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping within the United States usually takes 3-5 business days, while international shipping varies by location.
Do Spigen cases support wireless charging?
Most of our cases are designed to be compatible with wireless charging. However, cases with built-in metal plates or heavy-duty kickstands may interfere with the connection.
What is your return policy?
We offer a 30-day money-back guarantee for items purchased directly from our store. Products must be returned in their original packaging and in like-new condition.
Do you offer a warranty on your screen protectors and cases?
Yes, Spigen offers a limited manufacturer warranty on our products. This covers defects in materials and workmanship, though it does not cover normal wear and tear or accidental damage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.